2024年3月19日上午9点，我公司总经理柳凯出席全区政协委员开展信访代办工作启动仪式。

      At 9 a.m. on March 19, 2024, Liu Kai, General Manager of our company, attended the launching ceremony of the petition agency work carried out by CPPCC members across the region.

      信访代办制是内蒙古信访工作的重要制度创新、实践创新，有利于便捷群众反映诉求、推动矛盾纠纷化解在基层，对做好新时代信访工作、提升基层治理效能具有重要意义。

      The petition agency system is an important institutional and practical innovation in petition work in Inner Mongolia. It helps facilitate the people in voicing their demands, promotes the resolution of conflicts and disputes at the grassroots level, and is of great significance for doing a good job in petition work in the new era and improving the efficiency of grassroots governance.